Returns & Exchanges

At Ao5 Gallery, we want you to be completely satisfied with your home decor and fine art selections. If your piece doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.

  • 2.
    Secure Packaging

    Carefully repackage the item in its original shipping materials to ensure it is protected from damage during transit back to our gallery.

  • 3.
    Ship the Item

    Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our curators inspect the returned piece for quality assurance, we will process your refund to the original payment method within 5-7 business days.