Returns & Exchanges
At Ao5 Gallery, we want you to be completely satisfied with your home decor and fine art selections. If your piece doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Secure Packaging
Carefully repackage the item in its original shipping materials to ensure it is protected from damage during transit back to our gallery.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our curators inspect the returned piece for quality assurance, we will process your refund to the original payment method within 5-7 business days.
